Managing tenant relations and collecting rent is a fundamental responsibility of property managers. Their primary role is to ensure that the property is operated efficiently and profitably. This involves interacting with current tenants, addressing their concerns, and maintaining a positive living or working environment. In addition to managing relationships with tenants, property managers are also responsible for the financial aspects, such as rent collection, ensuring that income is received promptly and that the property's cash flow remains steady.
Property managers serve as a crucial link between the property owner and the tenants, making their role vital for maintaining occupancy levels and ensuring tenant satisfaction, which can lead to longer leases and reduced turnover. This day-to-day operational responsibility is central to their job, distinguishing it from other roles such as investing in development projects, conducting appraisals, or owning the property.